cancel
GARS Student
Student
1 0 0 0
Message 1 of 5
44,865
Flag Post
HP Recommended

Missing Driver for ACPI\HPQ6000\3&B1BFB68&0

HP Probook 4440s
Microsoft Windows 10 (64-bit)

Hi,

My Windows does not recognize one one hardware device on PCI Express Complex Root

 

In Unknown Device Properties:

/ Details: Instance Value = ACPI\HPQ6000\3&B1BFB68&0
/ Events: Information: The device ACPI\HPQ6000\3&b1bfb68&0 requires aditional install

 

Where can I find the driver for this specific device?

 

Computer: HP Probook 4440s

Windows 10 Pro x64

 

Thanks in advance.

 

4 REPLIES 4
Provost Provost
Provost
8595 8450 689 3086
Message 2 of 5
44,824
Flag Post
HP Recommended

Missing Driver for ACPI\HPQ6000\3&B1BFB68&0

Hello,

 

Welcome to the HP Support forum.

 

This should be HP 3D drive guard - this is the URL for it for W10 compatible version  >> http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_150660_1#tab3

 

 

Hope this helps.

****  Please, click on the button below to mark this post as an ACCEPTED SOLUTION if it helped you
****  Don't hesitate to hit the THUMB-UP+ button below to say THANKS or give LIKE
I am not employed by HP Inc. **** I express personal opinion only. **** HP Expert **** I work in IT and cyber security

Phillip_RSA Tutor
Tutor
19 17 0 2
Message 3 of 5
43,576
Flag Post
HP Recommended

Missing Driver for ACPI\HPQ6000\3&B1BFB68&0

It is not working on Build 16184.

 

HP DriveGuard 20170501.png

Reply
0 Kudos
Provost Provost
Provost
8595 8450 689 3086
Message 4 of 5
43,567
Flag Post
HP Recommended

Missing Driver for ACPI\HPQ6000\3&B1BFB68&0

Hi @Phillip_RSA

 

This is not a mandatory app to keep/use on your PC.

 

You might want to redownload the package.

 

Also note that W10 Build 16184 is not a final build, you are using pre-release alpha version of Windows 10 and you should direct your queries to the Insider community

****  Please, click on the button below to mark this post as an ACCEPTED SOLUTION if it helped you
****  Don't hesitate to hit the THUMB-UP+ button below to say THANKS or give LIKE
I am not employed by HP Inc. **** I express personal opinion only. **** HP Expert **** I work in IT and cyber security

Reply
0 Kudos
Phillip_RSA Tutor
Tutor
19 17 0 2
Message 5 of 5
43,559
Flag Post
HP Recommended

Missing Driver for ACPI\HPQ6000\3&B1BFB68&0

Thank you very much for sharing.
It is logged as an MS-Insider and I am not the only one having the issue.

Will wait for the final release... 
Keep well

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation