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HP Recommended
OMEN Laptop - 15-ek0023dx

Hi, I'm looking to get the camera drivers for the Windows 11 software on an HP Omen. I need my camera for my quiz that's coming up soon and need it for my college quiz! I have tried just about every option in the book and so far asking here and ordering a webcam is my last resort. I am too late to do a Windows recovery as I can no longer go back that far to fix the driver and somehow save it. I'm hoping someone or something here has a fix. The camera is not detected under any driver in my laptop and this includes the hidden ones as well. It does not show up at all. I feel like I have tried pretty much everything. The support page for my laptop doesn't even have the software I am using, I run Windows 11 and all I get is Windows 10. So I feel like I'm screwed and will end up spending money I don't need or want to. I really need this issue fixed before my quizzes and later tests start showing up. I've even tried looking for the drivers here on HP and Microsoft and can't find anything. Any help is greatly appreciated! Hopefully, I can get this figured out and solved!

 

I am at my wit's end trying to get a device working that should be that windows updates messed with.

1 REPLY 1
HP Recommended

I'm having the same issue with my Omen 17-ck1xxx ... I've had this issue since last year when it upgraded to Windows 11 ... A quick Google search will let you know it is and has continued to be a well-known issue and has been brought up multiple times to both Microsoft as well as HP. Neither company has put the effort into fixing it ...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.