cancel
Showing results for 
Search instead for 
Did you mean: 
SuplexCity
New member
2 1 0 0
Message 1 of 4
159
Flag Post

Solved!

Missing Drivers.

HP Recommended
Product name: HP 15 Notebook PC
Microsoft Windows 8.1 (64-bit)

I have found that some Drivers are missing from my PC during installation of some programs. I don't know which Drivers are missing and How to install it using trusted source. Please Help me regarding this. Suggest me free method for this. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
132,199 122,376 20,115 30,847
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

 

You can get all of the drivers you need for your notebook for free from your notebook's support page at the link below.

 

https://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/6529963/model/6622214

 

You need this driver for the ID you posted...

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64395.exe

 

You need this driver for the Synaptic pointing device...

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

View solution in original post

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
132,199 122,376 20,115 30,847
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

Please provide the full model number or product number of your notebook.

 

Use this guide to find that information...please do not post the serial number...

 

https://support.hp.com/us-en/document/c00033108

 

Also provide the device descriptions and hardware ID's for the devices that need drivers.

 

Use this guide for how to find the hardware ID for a device.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

After you provide that info, I will post the links to the drivers you need.

SuplexCity
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you for your rply Sir !

 

Full model number:- HP 15 Notebook PC 15-d005TU

Device name Synaptic pointing device driver,

Product hardware id:- PCI\VEN_8086&DEV_1E22&SUBSYS_218F103C&REV_04

 

Moreover i have scanned my laptop using Avast Driver updater, and it shows my 15 Drivers are out of date, and it is paid software. so is there any free software that find and update my out dated drivers ???

0 Kudos
Paul_Tikkanen
Level 21
Level 21
132,199 122,376 20,115 30,847
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

 

You can get all of the drivers you need for your notebook for free from your notebook's support page at the link below.

 

https://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/6529963/model/6622214

 

You need this driver for the ID you posted...

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64395.exe

 

You need this driver for the Synaptic pointing device...

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation