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Good day, I received my laptop from HP repair Centre and an update was made for windows 10 2004.
My laptop supports B&O, this is missing from my laptop( I have tried to reinstall it but its not supported).
Coolsense is also missing from my laptop. ( I have tried to reinstall it but its not supported)
Important: without coolsense, will this impact my laptop gaming performance?
Currently I don't see any drivers for the updated windows 10 2004. Is there any way of resolving this? or a date when these drivers will be available?
Please do a clean install Audio software/driver, this should help.
(a) Download the following driver and save on your computer, https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105738.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot, (c) Right click downloaded file and select Run as administrator, (d) Reboot again.
B&O Control panel should be under HP Audio Control or HP Audio Switch.
Apologies for the late response.
Thank you for your assistance. I have installed the driver and B&o appears but there is no icon to enable it. Sound is still the same and not enhanced. Please assist.
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