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‎05-23-2021 03:35 PM

HP Recommended
Product: HP Omen
Operating System: Microsoft Windows 10 (64-bit)

I purchased the 3 year warranty with this laptop that I've only had about a year, but I'm being told that the warranty is expired. I can see the 3 year warranty listed in the emailed receipt, but I don't see any other email delivered about it. When I do a warranty check on the HP site, it only shows what I'm guessing is their standard 1 year warranty that has expired. But there's nothing about my 3 year. Does anyone know what's going on here?

1 REPLY 1

‎05-24-2021 07:03 AM

HP Recommended

@Umbrellagun

 

Welcome to HP Support Community


I would like to help

 

Please refer to this Link: https://support.hp.com/gb-en/document/c05084516 to raise a warranty dispute


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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