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HP Recommended
EliteBook 8440p
Microsoft Windows 7 (64-bit)

Hi,

 

I recently installed Windows 7 64bit to take advantage of a recent RAM upgrade. However, i am now missing the following drivers:

 

 

Base System Device
PCI\VEN_1180&DEV_0843&SUBSYS_172A103C&REV_14
PCI\VEN_1180&DEV_0843&SUBSYS_172A103C
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880


Ethernet Controller
PCI\VEN_8086&DEV_10EA&SUBSYS_172A103C&REV_05
PCI\VEN_8086&DEV_10EA&SUBSYS_172A103C
PCI\VEN_8086&DEV_10EA&CC_020000
PCI\VEN_8086&DEV_10EA&CC_0200


Network Controller
PCI\VEN_8086&DEV_4239&SUBSYS_13118086&REV_35
PCI\VEN_8086&DEV_4239&SUBSYS_13118086
PCI\VEN_8086&DEV_4239&CC_028000
PCI\VEN_8086&DEV_4239&CC_0280


PCI Simple Communications Controller
PCI\VEN_8086&DEV_3B64&SUBSYS_172A103C&REV_06
PCI\VEN_8086&DEV_3B64&SUBSYS_172A103C
PCI\VEN_8086&DEV_3B64&CC_078000
PCI\VEN_8086&DEV_3B64&CC_0780


RICOH Bay8 Controller
PCMCIA\RICOH-Bay8Controller-F1B2
PCMCIA\RICOH-Bay8Controller-0000-0000
PCMCIA\RICOH-0000-0000


Unknown device
ACPI\HPQ0004
*HPQ0004

 

Please help! Thanks in advance.

 

Guy

4 REPLIES 4
HP Recommended

@Guyser27

 

Please try the following drivers. Note: You have to install 4 first and reboot before the rest.

 

1.   ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe (and also for 5)

2.   http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53806.exe

3.   http://ftp.hp.com/pub/softpaq/sp51001-51500/sp51096.exe

4.   http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59684.exe    

5.   as 1 above

6.    http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63786.exe

 

Regards.

 

BH
***
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HP Recommended

Hi BH,

 

You'll have to excuse my ignorance on this one, please. I have clicked on the link for no. 4 (for some reason this doesn't work from the HP website, i get a 404 error, so have opened in gmail) and it downloads an exe. file to run. I need to save the file to a USB flash drive so that i can run the exe. file on the affected laptop, my 8440p. I am currently using a different laptop because the 8440 cant access the net.

 

Please forgive me if i'm missing something simple, but it doesn't give me the option to 'run' or to 'save to'. 

 

Thanks in advance.

 

Guy

 

HP Recommended

@Guyser27

 

There is a funny thing around here, please use the second Chipset driver on the following link

 

     https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-8440p-notebook-pc/4095872

 

Which is the same one as the one listed as #4 above. If click won't work, please copy the link and paste to URL of browser and hit enter.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@ BH

 

You're a hero. I managed to save the drivers to a flash drive and install on my 8440p. They all worked except the one below:

 

Unknown device
ACPI\HPQ0004
*HPQ0004

 

After attempting to install 6. "http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63786.exe", I get the following error message:

 

"The HP 3D DriveGuard driver cannot install, the Accelerometer hardware is not present or supported on this unit"

 

Please advise if there is another driver link. Thanks ever so much for your help so far!

 

Guy

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.