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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Missing drivers

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02-24-2020 03:03 PM
Hello, I made a clean installation on my notebook. I noticed some irregularities in the device manager.
I updated the system via Windows Update with no effect.
My bluetooth doesn't work, I know for sure.
Device identifiers for which Windows update can not find drivers.
#1
BCM43142A0
USB\VID_0A5C&PID_216C&REV_0112
USB\VID_0A5C&PID_216C
#2
HP hs3110 HSPA+ Mobile Broadband Device
USB\VID_03F0&PID_521D&REV_0001&MI_02
USB\VID_03F0&PID_521D&MI_02
#3
System management bus controller
PCI\VEN_8086&DEV_0F12&SUBSYS_802A103C&REV_0E
PCI\VEN_8086&DEV_0F12&SUBSYS_802A103C
PCI\VEN_8086&DEV_0F12&CC_0C0500
PCI\VEN_8086&DEV_0F12&CC_0C05
#4
Unkown device
ACPI\VEN_INT&DEV_3400
ACPI\INT3400
*INT3400
#5
Unkown Device
ACPI\VEN_INT&DEV_3401
ACPI\INT3401
*INT3401
#6
Unkown Device
ACPI\VEN_INT&DEV_3403
ACPI\INT3403
*INT3403
#7
Unkown Device
ACPI\VEN_INT&DEV_33BD&REV_0002
ACPI\VEN_INT&DEV_33BD
ACPI\INT33BD
*INT33BD
#8
PCI device
PCI\VEN_10EC&DEV_5229&SUBSYS_802A103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_802A103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00
*Device names and identifiers
02-24-2020 03:17 PM
Hi:
What is the full model number or product number of your notebook?
Use this guide to find that information...
02-24-2020 04:30 PM
Here are the links to the drivers you need...
BCM43142A0
https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69486.exe
HP hs3110 HSPA+ Mobile Broadband Device
https://ftp.hp.com/pub/softpaq/sp70001-70500/sp70431.exe
System management bus controller
https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69111.exe
1st three Unknown devices:
https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69113.exe
ACPI\VEN_INT&DEV_33BD:
https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69114.exe
PCI device