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‎02-24-2020 03:03 PM

HP Recommended
Operating System: Microsoft Windows 8.1 (64-bit)

Hello, I made a clean installation on my notebook. I noticed some irregularities in the device manager.
I updated the system via Windows Update with no effect.

My bluetooth doesn't work, I know for sure.

Device identifiers for which Windows update can not find drivers.

 

#1

BCM43142A0

USB\VID_0A5C&PID_216C&REV_0112
USB\VID_0A5C&PID_216C

 

#2

HP hs3110 HSPA+ Mobile Broadband Device

USB\VID_03F0&PID_521D&REV_0001&MI_02
USB\VID_03F0&PID_521D&MI_02

 

#3

System management bus controller

PCI\VEN_8086&DEV_0F12&SUBSYS_802A103C&REV_0E
PCI\VEN_8086&DEV_0F12&SUBSYS_802A103C
PCI\VEN_8086&DEV_0F12&CC_0C0500
PCI\VEN_8086&DEV_0F12&CC_0C05

 

#4

Unkown device

ACPI\VEN_INT&DEV_3400
ACPI\INT3400
*INT3400

 

#5

Unkown Device

ACPI\VEN_INT&DEV_3401
ACPI\INT3401
*INT3401

 

#6 

Unkown Device

ACPI\VEN_INT&DEV_3403
ACPI\INT3403
*INT3403

 

#7

Unkown Device

ACPI\VEN_INT&DEV_33BD&REV_0002
ACPI\VEN_INT&DEV_33BD
ACPI\INT33BD
*INT33BD

 

#8

PCI device

PCI\VEN_10EC&DEV_5229&SUBSYS_802A103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_802A103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

 

*Device names and identifiers

 

 

 

3 REPLIES 3

‎02-24-2020 03:17 PM

HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...

 

https://support.hp.com/us-en/document/c00033108

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‎02-24-2020 03:36 PM - last edited on ‎02-24-2020 03:45 PM by Retired

HP Recommended

Notebook Model : HP Stream Notebook PC 13

Product Number : M6E76EA#AKD

Serial Number : [edit]

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‎02-24-2020 04:30 PM

HP Recommended

Here are the links to the drivers you need...

 

BCM43142A0

 

https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69486.exe

 

HP hs3110 HSPA+ Mobile Broadband Device

 

https://ftp.hp.com/pub/softpaq/sp70001-70500/sp70431.exe

 

System management bus controller

 

https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69111.exe

 

1st three Unknown devices:

 

https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69113.exe

 

ACPI\VEN_INT&DEV_33BD:

 

https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69114.exe

 

PCI device

 

https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69117.exe

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