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- Missing vcomp100.dll

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10-16-2019 07:31 AM - edited 10-16-2019 07:33 AM
Hello,
This is s new laptop, I copied the app Olympus Viewer 3 from my previous laptop. when trying to start the message vcomp100.dll missing is displayed.
Then I downloaded the software ( a newer replacement) direct from the Olympus support web page, installed ok, but still got the same message??
Can anyone shed any light on this?
Many thanks, Phil.
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Accepted Solutions
10-16-2019 01:30 PM
Copying if the files/folders won't work - you need to reinstall the application.
The error message you get is because your PC is missing a support package which this particular Olympus software requires. The app has been created/developed on C language. The package your PC needs is free and is called Microsoft Visual c++ redistributable
- Try downloading and installing this app and try again later >> https://aka.ms/vs/16/release/vc_redist.x64.exe
- Alternatively, check this >> https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Hope this helps and resolves your issue. Please, provide an update and let me know how it goes.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
10-16-2019 01:30 PM
Copying if the files/folders won't work - you need to reinstall the application.
The error message you get is because your PC is missing a support package which this particular Olympus software requires. The app has been created/developed on C language. The package your PC needs is free and is called Microsoft Visual c++ redistributable
- Try downloading and installing this app and try again later >> https://aka.ms/vs/16/release/vc_redist.x64.exe
- Alternatively, check this >> https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Hope this helps and resolves your issue. Please, provide an update and let me know how it goes.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
10-17-2019 03:19 AM
Hi Rammy62,
The error code that you've mentioned refers to a corrupted registry file. The solution to this is very simple just open COMMAND PROMPT: Use the Windows+R to open “Run” box and then type “cmd” and then press Ctrl+Shift+Enter to open an administrator Command Prompt. Then type sfc /scannow this will automatically find corrupted registry files and repair them.
I'm not an HP employee and nor does work for HP
if this was the solution that you wanted then click THUMBS UP and "ACCEPT AS SOLUTION"
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