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‎09-09-2021 10:59 AM - last edited on ‎09-10-2021 11:02 AM by Moderator

HP Recommended
Product: Pavilion 15t-cu000
Operating System: Microsoft Windows 10 (64-bit)

The cursor on my HP Pavilion has been lagging extensively for the past 2 weeks. It either doesn’t move at all, or it moves at an extremely slow and jumpy pace. I thought I had malware on my laptop, so I put a version of Windows on a thumb drive and clean installed Windows. The issue still continues to persist. I don’t believe it’s a hardware issue with my trackpad because my computer has been saying I have problems with my drivers. I attempted clicking “update driver” but it claims there are no updates to be had. I need my laptop because I’m a student right now. Thanks for the help.

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1 REPLY 1

‎09-10-2021 08:10 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to download and install the latest Elan Touchpad driver that HP has on your notebook's support page.

 

HP Pavilion - 15t-cu000 CTO Software and Driver Downloads | HP® Customer Support

 

21.2.24.1

 

https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97011.exe

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