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Katykloud9
New member
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Message 1 of 2
221
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Mouse Has Been Freezing, Drivers Malfunctioning

HP Recommended
Pavilion 15t-cu000
Microsoft Windows 10 (64-bit)

The cursor on my HP Pavilion has been lagging extensively for the past 2 weeks. It either doesn’t move at all, or it moves at an extremely slow and jumpy pace. I thought I had malware on my laptop, so I put a version of Windows on a thumb drive and clean installed Windows. The issue still continues to persist. I don’t believe it’s a hardware issue with my trackpad because my computer has been saying I have problems with my drivers. I attempted clicking “update driver” but it claims there are no updates to be had. I need my laptop because I’m a student right now. Thanks for the help.

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
143,722 67,286 22,562 34,668
Message 2 of 2
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HP Recommended

Hi:

 

The only suggestion I can offer would be to download and install the latest Elan Touchpad driver that HP has on your notebook's support page.

 

HP Pavilion - 15t-cu000 CTO Software and Driver Downloads | HP® Customer Support

 

21.2.24.1

 

https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97011.exe

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