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HP Recommended
Pavilion Gaming Laptop 15-cx0xxx
Microsoft Windows 10 (64-bit)

Hi everybody, 

so, the button actually mutes the audio and the LED on itself works with the backlit keyboard, but only stays white. When mute, it should turn red.

I also think it should light red even when the keyboard it's not backlighted, I can't remember for sure, anyway I've tried, and it doesn't light. 

I checked for the drivers on the device manager as I saw in another post here, but it says that I already have the best drivers, which I'm not even sure it's the problem. However, I did try rebooting.

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