My Down Arrow Key is Not Working.

[Acksel]

Help?

So I was playing a First Person Shooter game yesterday and all of a sudden my down arrow key stopped working..
I decided to look into it for a while and nothing I have found actually fixed it. I tried cleaning it, uninstalling the keyboard in Device manager, etc. I'm not sure how else to fix it. 

I tried a keyboard test website and it didn't detect my down arrow key either. I apologize if I sound oblivious to these kinds of things, I am quite new, and I would appreciate a bit of help please! ^^

The reason I specifically use arrow keys to move is because when I use WASD it will not let me shoot. So If you have an answer for that please let me know. I appreciate it!

(HP, STREAM 14 LAPTOP)

[WAWood · Accepted solution]

@Acksel 

Sorry, but I don't have good news for you.

Laptop keyboards are made to be lightweight, not robust or long-lasting.  I have several laptops that are several years old and I've had to replace the keyboards on all of them.

If one key is used a lot, the contact beneath it can simply get worn out -- and since you can't replace single keys or contacts, you have to replace the entire keyboard.  The keyboards themselves are not expensive, as I replaced all mine for $25 USD or less, but the operation can be daunting, depending on the laptop model.

Suggest you see about getting a repair estimate for yours.

For repair estimates, you would need to contact an HP Repair or Service Center.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

Good Luck

[Acksel]

I recently just figured out how to fix my WASD issue, so I can live without the arrow keys for a while.

I appreciate your help though, I tried out the BIOS and everything. So I appreciate you telling me what I should do for the future. I'm glad they're also not that expensive too heh. Thank you. 🙂

[banger696]

I've only had my HP 250 G7 a month and noticed the down arrow is sitting slightly depressed so I have switched to using the numpad down arrow. So much for HP reliability. Might be worth getting the 3 year warranty.