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cj720pgh
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My ENVY x360 laptop is constantly changing my location.

HP Recommended
ENVY x360
Microsoft Windows 10 (64-bit)

My ENVY x360 laptop is constantly changing my location. I live in Pittsburgh, PA and it will change randomly to locations in New Jersey based on my IP address. My service provider says it's not their issue that it must be the computer. Has anyone else had this problem and if so how was it resolved? It's very frustrating to be looking for a location and finding it's 325 miles away when it's really on the other side of town.

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banhien
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@cj720pgh 

 

Please try to turn on location of this device

 

  location.png

 

   (a) Hold down Win key and press letter I

   (b) Select Privacy then Location

 

Regards.

BH
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cj720pgh
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Thanks for the tip but unfortunately it didn't solve the problem. The computer still randomly changes location.

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