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HP Pavilion - 15-cc123cl
Microsoft Windows 10 (64-bit)

The HDD fried so I it had to be replaced, so I replaced it with an SSD. The laptop runs better and quicker than when it was brand new. But the problem is that I lost the OEM Cyberlink Power Media Player that came factory installed on the laptop. Now what do I do to replace that? Looking on line you get conned into purchasing the software.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if the software from the 15-cc0xx model series also works on the 15-cc1xx model series:

 

Driver - HP Pavilion 15-cc000 Laptop PC | HP® Customer Support

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3 REPLIES 3
HP Recommended

Hi:

 

See if the software from the 15-cc0xx model series also works on the 15-cc1xx model series:

 

Driver - HP Pavilion 15-cc000 Laptop PC | HP® Customer Support

HP Recommended

Hi Paul, 

I just saw your reply and followed through with it. It loaded fine and I definitely will be using it.

Thanks for your quick response/solution to my problem.

 

HP Recommended

You're very welcome.

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