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‎09-28-2024 10:21 PM

HP Recommended
Operating System: Microsoft Windows 11

Hello my laptop extremely lagging with animations mouse movement and many ore it is working very bad and even windows 10 was lgging so i moved to win 11 ltsc please help i have 8 gigs of ram and 128 gb of ssd well that laptop is 11 years old 

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4 REPLIES 4

‎09-28-2024 11:15 PM

HP Recommended

Iam just resetting it so that it can help

 

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‎10-01-2024 10:50 AM

HP Recommended

Hi @Kanishk_1171,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop that is lagging in windows.

Please follow the below steps to fix the issue.

 

- Perform a power drain on your PC.

 

1) Unplug the power cord from the PC & wall.

2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.

5) Power on the PC

 

- Update the BIOS for your PC by clicking on the link.

 

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

 

- Please install all the pending updates for the Windows operating system following the below steps.

 

go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.

 

- If that issue still persists, refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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‎10-03-2024 03:25 AM

HP Recommended

Bro first see my specs :

1 AMD A4 SOO 

2 128GB ssd

3 8GB ram

4 WINDOWS 11

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‎10-08-2024 10:15 AM

HP Recommended

Hi @Kanishk_1171,

 

Were you able to perform the above shared steps?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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