My HP Notebook- 15q-bu001tu lags like hell.

[tejasajoy]

Hi,

I am facing severe performace issues with my laptop.

Chrome, Edge, Music etc any apps lags a lot. Nothing works smoothly.
Can someone help me as what to be done in order to get good lag free performance?
Here are the things i have already done,
1. Power settings- High Performance
2. Disabled auto start up of apps 
3. Uninstalled multiple bloatware Apps
I have attached a screenshot here, Can someone let me know if these HP related apps can be uninstalled?
There is literally nithing on my laptop. Enough of Free space available on the disk.

Thanks!

[Jeet_singh]

@tejasajoy,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you are having issues with slow performance on your HP notebook. Don't worry we'll work together to help you find a solution.

As you have mentioned in your post that you would like to know if you can uninstall these applications however, you may come across issues where few features might not work. 

Alternatively, I would suggest you try these steps here to improve the performance of your PC. 

I would suggest you run an extensive System test as well as an extensive test on the hard drive from F2(Please capture the failure ID for further assistance).

Next thing, I would suggest here is to reduce the timeout from 30 seconds to 3 seconds - Please follow the instructions here:

Press the Windows key + R - In the Open the command type in - msconfig and then click on OK - On the Boot Menu - on the right corner reduce the timeout from 30 seconds to 3 seconds click on Apply and OK.

Next thing, I would suggest here is to do a clean boot, please follow the steps here:

1. From Start, search for msconfig.
2. Select System Configuration from the search results.
    

   

3. On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
    

   

4. On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager.
    

   

5. On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
    

   

6. Close Task Manager.
7. On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.

I would suggest please update the BIOS, Chipset and graphics drivers on your PC either from our HP support website, using this link or you can download it from HP support Assistant.

Download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant. Once done, restart the computer.

For more assistance, please follow all the steps suggested in the support document for - HP PCs - Computer Is Slow (Windows 10)

Please respond to this post with the details and with the results of the troubleshooting as this will help me in further assisting you.

Eagerly waiting for your response!

If I have helped you resolve the issue, 

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

Followed by clicking on 'Accepted as Solution' 

And Have a great day ahead!