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HP Recommended
K7U00UA#ABA
My laptop will not turn on. I've gone through the steps from the website. Have not taken the back of it off yet.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
I've already tried those steps as noted in my original posting. As it turned out, I just needed to replace the adapter and cord.

View solution in original post

3 REPLIES 3
HP Recommended

@Nelehiram

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out!

 

As I understand the computer isn't turning on anymore,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you reset the computer to release excessive static?

 

While you respond to that, The best way to do that is using the HP Guided Troubleshooter: 

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

 

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

HP Recommended
I've already tried those steps as noted in my original posting. As it turned out, I just needed to replace the adapter and cord.
HP Recommended

 

@Nelehiram

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad you found the solution for this concern, I must highlight that replacing the cord/adapter was a part of the article I had shared, either way, the only thing that counts is that your issue is resolved and cheers to that!

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And select Accepted as solution to help others find the same solution as you have.

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee

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