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09-24-2022 05:50 PM
After downloading the window 11 22h2 on my HP Pavilion x360, I restarted it and now it's been 3 days, it keeps on rotating and after every 5 to 10 mins it give me an error with a STOP CODE and a message that says " device ran into a problem and needs to restart" it restarts it's self that will go again and again and again. I use it for work, I haven't used it for 2 days now. I need help. Thank you in advance.
09-25-2022 03:33 AM
Sorry to hear that you are having problems ... I would like to help you.
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform <all> tests
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
(2) Please report your results ( error messages, take pictures )
09-29-2022 02:51 PM
I had the same problem with my Spectre X360-14. Right after it says it needs to restart, if you will hit the f2 key it will let you into the diagnostic menu. From there you can pick the "roll back windows" option and it will put your computer back to where it was before the upgrade was started. Hope this helps.
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