My HP Pavillion has a HDMI port. How do I use it to display the screen contents on my Sony TV. The

[Bosco9407]

The wireless connect for a second screen works, however, the picture stops for buffer refreshes every 10 - 15 seconds.  That does not happen is I am not connected wireless.  I would assume, based on someone elses experiences, that it will not happen with a HDMI cable in place. 

[DavidSMP · Accepted solution]

Good Day. Thank you for posting your query in the HP community.  I reviewed the post regarding connecting via HDMI to an external TV. Fabulous description and excellent analysis were done by you. Great job! Kudos to you on that score. 🙂

For me to assist you with accurate information I would require more information regarding this.

• Did you connect it to an external TV to check if it works?
• Did you try multiple HDMI cables?

For now please try these steps:

• Please perform the relevant steps for HDMI related issues from this link: https://support.hp.com/us-en/product/hp-envy-m7-u100-notebook-pc/10862139/model/11715534/document/c0... regarding video issues. If there is no hardware issue with the computer, this should do the trick for you.

Also please check this link: http://h20435.www2.hp.com/t5/The-Next-Bench-Blog/Connect-your-PC-to-your-TV-through-HDMI-and-More/ba... to connect an External Screen using an HDMI cable. check the options for HDMI.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, please. Please note that I am not overloading you with a lot of troubleshooting steps. Instead,

just like you, I am eager to ensure that the problem gets resolved. So I am providing you with more resources and information at your disposal to deal with the situation better.

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care 🙂

Cheers!

[DavidSMP]

Hi @Bosco9407,

I reviewed the post completely. I am @DavidSMP who has interacted with you all along. @Dvortex stepped in when I was out of office for the day.

I am really glad for you that the issue has been resolved on another TV which clearly indicates that the computer is working great.

It has been a fabulous experience working with you. 🙂You've been simply amazing with your technical expertise and thanks again for giving me the privilege to share this platform with you. 🙂

I hope the unit works great and stays healthy for a long time. 🙂

If this helps, please mark my post as an accepted solution so that it benefits several others and please give the same post a Kudos for my efforts to help.

Please take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂

[DavidSMP]

Hi @Bosco9407,

It has been a fabulous experience working with you. 🙂 I thank you greatly for accepting this as a solution. 🙂 You've been simply amazing with your technical expertise and thanks again for giving me the privilege to share this platform with you. 🙂

I hope the unit works great and stays healthy for a long time. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

Please take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂