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‎08-21-2022 01:46 PM

HP Recommended
Product: HP Spectre x360 - 15-ch011dx
Operating System: Microsoft Windows 10 (64-bit)

Every time I try connect I get and error message or it just loads indefinitely.

Category:
3 REPLIES 3

‎08-21-2022 02:14 PM

HP Recommended

Hello @Uhhh 

Sorry to hear that you are having problems ... I would like to help you.

Did the wireless problem occur suddenly or did it exist from the beginning ?

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‎08-21-2022 10:01 PM

HP Recommended

@Uhhh 

 

Its specs

 

       https://support.hp.com/au-en/document/c05927047

 

It has  Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Comb wifi adapter which is a 9260NGW card. Please download and install newer driver on the following link

 

         https://www.intel.com.au/content/www/au/en/products/sku/99445/intel-wirelessac-9260/downloads.html

 

Regards.

BH
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‎08-23-2022 01:51 AM

HP Recommended

In Windows, search for and open Device Manager. In the list of devices, select Mice and other pointing devices. Right-click the wireless adapter, select Update driver, and then follow the instructions to install the updated driver. Restart the computer to complete installation of the updates.

 

Regards,
John

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