My HP laptop autometically scroll down .

[asifz3ro]

My HP laptop autometically scroll down . i checked everything like drivers, geasures etc . but not working at all. its windows 10 64 bit 

[Qsaifoddin]

Hi @asifz3ro 

Automatic scrolling issues on your HP 250 G9 Notebook PC can be frustrating. Here are several steps you can take to diagnose and potentially resolve the issue:

1. Check External Devices:

• Disconnect any external devices such as mouse, keyboard, or wireless receiver. Sometimes these devices can send unintended signals to the computer.
• If the issue resolves after disconnecting a device, it might be faulty.

2. Touchpad Settings:

• Go to Settings > Devices > Touchpad.
• Ensure that touchpad gestures are set correctly and that there are no unusual settings enabled that could cause scrolling.
• Try disabling the touchpad temporarily to see if that resolves the issue.

3. Driver Update:

• Update the touchpad and keyboard drivers:
  1. Open Device Manager.
  2. Expand Mice and other pointing devices.
  3. Right-click on the touchpad device and select Update Driver.
  4. Select Search automatically for updated driver software.
• Do the same for the keyboard and any other input devices listed.

4. Operating System Updates:

• Ensure that your Windows 10 system is fully updated. Sometimes pending updates can cause hardware conflicts.

5. Check Keyboard Keys:

• Press each key on the keyboard to see if any are stuck or sticky, especially the arrow keys which can cause scrolling.
• Clean your keyboard to ensure no debris is causing unintentional key presses.

6. System Settings:

• Check the Ease of Access settings to ensure that no accessibilities features, such as "Sticky Keys" or "Filter Keys", are interfering with normal input behavior.

7. System Restore:

• If the issue started recently, consider performing a system restore to a point before the issue began.