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HP Recommended
HP laptop
Microsoft Windows 10 (32-bit)

My laptop's cooling fan is not operating properly. What can I do to fix this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@LetzelB 

With a laptop, if you don't hear the fan, I suspect that it actually is NOT running -- and that is a serious issue as your PC will overheat almost immediately and shut down as a result.

That being the case, you need to get the fan replaced and such repairs can be very difficult and risky to perform, depending on how much stuff has to be removed in order to get to the fan to replace it.

For such repair estimates, you would need to contact an HP Repair or Service Center.

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

If that link does not provide useful information, use the main HP link:
https://support.hp.com/us-en/contact-hp?openCLC=true

Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

1 REPLY 1
HP Recommended

@LetzelB 

With a laptop, if you don't hear the fan, I suspect that it actually is NOT running -- and that is a serious issue as your PC will overheat almost immediately and shut down as a result.

That being the case, you need to get the fan replaced and such repairs can be very difficult and risky to perform, depending on how much stuff has to be removed in order to get to the fan to replace it.

For such repair estimates, you would need to contact an HP Repair or Service Center.

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

If that link does not provide useful information, use the main HP link:
https://support.hp.com/us-en/contact-hp?openCLC=true

Good Luck



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.