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- My HP pavilion laptop fan is constantly running

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03-18-2020 12:34 AM
I got my brand new HP pavilion laptop 1 week back. As I turn on the laptop fan starts running constantly, though no application is open and the CPU utilization is low. I tried the power plan option which is recommended by Hp but still, the fan is running constantly.
03-20-2020 12:41 PM
@debfinal Welcome to HP Community!
I understand that the fan is constantly running.
Do not worry. I will try to fix the issue.
Please perform the below steps and check.
Hard Reset:
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Remove the Battery. ( not for Built-in Battery computer )
4) Press and hold down the power button for 15 to 20 seconds.
5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)
6) Try to turn on the computer and check, If the issue persists continue next step
Please update the BIOS and check.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
03-23-2020 12:58 PM
I recommend you install all the Windows updates (Including optional) and check if it helps.
Here is how it is done.
Select the Start button. Type Update in the search box, and select Windows Update from the list of results. In the left pane, select Change settings, and then under Important updates, select Install updates automatically (recommended).
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
05-12-2020 02:25 PM
I recommend you run a system test on the computer to make sure that there are no hardware issues.
Follow the steps in the below article to run the test.
https://support.hp.com/in-en/document/c03467259
Let me know how it goes.
The_Fossette
I am an HP Employee