My HP victus 16 battery draining fast

[Figna]

My HP victus 16-r0xxx gaming laptop is draining so fast that it last me 2 hours on a normal light usage of playing music without the internet and on internet with browsing its less . I bought it 2 days ago.  I had updated every software on the PC, the only thing I haven't done is recalibrating the battery.  Any idea please

[Raj_05]

Hi @Figna,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Battery life issues on a new laptop can be quite frustrating. Given that your HP Victus 16-r0xxx is very new and you're already experiencing significant battery drain, here are some steps you can take to diagnose and potentially resolve the issue.

Recalibrate the Battery:

• Discharge the battery completely: Use the laptop until it shuts down due to low battery.
• Charge the battery to 100%: Make sure the laptop is turned off while charging.
• Repeat the process: Discharge and charge the battery fully 2-3 times to recalibrate it.

Check Power Settings:

• Go to Settings > System > Power & sleep.
• Adjust the power and sleep settings to more conservative options.
• Under Additional power settings, select Power Saver mode.

Update BIOS and Drivers:

• Ensure that the BIOS is up-to-date by checking the HP Support website.
• Update all drivers, particularly the graphics driver, from the HP Support site or via Device Manager.

Disable Unnecessary Startup Programs:

• Open Task Manager (Ctrl + Shift + Esc) and go to the Startup tab.
• Disable programs that are not necessary to run at startup.

Reduce Background Processes:

• Check Task Manager for background processes that consume significant resources.
• Close unnecessary applications and processes.

Adjust Display Settings:

• Lower the screen brightness.
• Set a shorter time for the display to turn off when inactive.
• Disable keyboard backlighting if not needed.

Battery Health Check:

• Run a battery report to check its health. Open Command Prompt as an administrator and type:

powercfg /batteryreport

• Review the report generated in the directory specified in the command prompt.

HP Support Assistant:

• Run the HP Support Assistant to check for any system health issues or updates you might have missed.

Windows Power Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Run the Power troubleshooter.

Reset the System:

• As a last resort, consider a system reset to eliminate any software issues causing the drain. Make sure to back up your data before performing a reset.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support 

[Ludovicnlg]

you can try to delete 2 services

"AMD crash defender service" and "amd external events utility"

powershell in admin mode type :

sc stop "AMD crash defender service"  enter

sc delete "AMD crash defender service" enter

sc stop "amd external events utility"  enter

sc delete "amd external events utility" enter