cancel
Showing results for 
Search instead for 
Did you mean: 
Mentality01
New member
1 0 0 0
Message 1 of 2
295
Flag Post
HP Recommended

My Hp elite book 6930p laptop performance is very slow ,i have tried alot option but still slow..HEL

Hp Elitebook 6930p
Microsoft Windows 7 (64-bit)

I have installed 2Gb ram which makes it 4GB ram , it has been not used for one year ,it has battery problems not charging..

1 REPLY 1
Level 15
Level 15
18,964 18,906 1,766 4,176
Message 2 of 2
259
Flag Post
HP Recommended

My Hp elite book 6930p laptop performance is very slow ,i have tried alot option but still slow..HEL

@Mentality01 

Since this is a Win7-era laptop, that means it is several years old, and the most likely cause of consistent really SLOW performance in an older laptop is a failing hard drive.

 

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below ...
HP Startup Menu.jpg
3) press the Function key for testing the hard drive (usually F2) and let it run.

Please report back the test results.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation