trazallind3 Student
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My Hp pro book 6570b won’t charge or turn on

Pro Book 6570b

Hi my pro book 6570b won’t turn on or charge. The charging light flashes when I hold the power botton down and the battery and charger are both in. I left the laptop on charge for about 5 days without touching it but it still won’t turn on, also the light won’t turn on when the charger is in.

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Dean Dean
Dean
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My Hp pro book 6570b won’t charge or turn on

Thank you for posting in the HP Support Community. Welcome onboard!

 

I am sorry for the issues you experience with your HP computer.

 

  • Have you tried getting the battery out of the laptop ?  If not, unplug it and then get the battery out. Leave it without battery for a couple of seconds and return it back. Try to start the PC.

 

 

 

If you did try everything but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center. If the computer is still under warranty, you will need to notify HP support first. If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:

 

>> http://support.hp.com/us-en/document/c00372730

>> http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

 

Hope this helps.

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