My Hp pro book 6570b won’t charge or turn on

[trazallind3]

Hi my pro book 6570b won’t turn on or charge. The charging light flashes when I hold the power botton down and the battery and charger are both in. I left the laptop on charge for about 5 days without touching it but it still won’t turn on, also the light won’t turn on when the charger is in.

[IT_WinSec]

Thank you for posting in the HP Support Community. Welcome onboard!

I am sorry for the issues you experience with your HP computer.

• Have you tried getting the battery out of the laptop ?  If not, unplug it and then get the battery out. Leave it without battery for a couple of seconds and return it back. Try to start the PC.

• Please, review this HP official article about such issues you experience now. Follow the appropriate steps that fit your case to attempt to fix the issue  >> http://hp.dezide.com/ts/start.jsp?guide=NoPowerorBootIssues.net&as=true&section=ccweb&sfs=tdoc&lc=en

If you did try everything but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center. If the computer is still under warranty, you will need to notify HP support first. If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:

>> http://support.hp.com/us-en/document/c00372730

>> http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Hope this helps.