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BJCINTL
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My INTEL trusted execution engine interface driver has a problem

HP PAVILION 11-n021br X360
Microsoft Windows 10 (64-bit)

I reinstalled my WINDOWS 10 HOME Operating System and ran into two problems: 

1) INTEL Trusted execution engine interface driver has a problem, showing an exclamation point in triangle

2) Bluetooth will not work and seems to be inaccessible

 

I am not sure whether the bluetooth problem is a domino effect of the trusted execution driver failure. I have researched the entire internet to find a workaround solution to this, but to no avail. Does anyone know the solution ?

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My INTEL trusted execution engine interface driver has a problem

@BJCINTL The fact that this is a domino effect can be confirmed only when we know how the OS was reinstalled, was it using the HP Recovery media or did you use a retail copy of windows to get this done, 

And one of the main reasons HP doesn't suggest using a retail copy of windows is because it creates such issues, compared to usage of the recovery media which pre-installs the applications and drivers that avoid these issues, its very rare that you'd have such issues after using the HP recovery media or partition (f11).

 

Meanwhile, I suggest you update the BIOS, Chipset and the Graphics card to attempt to fix the issue: Click here to find and install the same.

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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