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‎04-08-2020 05:53 AM

HP Recommended
Product: Hp Pavilliom g6
Operating System: Microsoft Windows 8.1 (64-bit)

I physically cleaned the dust from my laptop fan.When i doing that i take out my keyboard.Then I ressemble everything and turn on my laptop everything works good but my keyboard not working only B and N buttons working.İ check device management and it says keyboard is working good.İ try to replace flex cable 2 times but nothing changes..  What should i do?

2 people had the same question
1 REPLY 1

‎04-08-2020 11:50 AM

HP Recommended

@Mete_7 

You will have to see if there is anyplace nearby that can do laptop repairs -- and is open for business.

 

It's possible that the ribbon cable got fractured when you removed it or reattached it.  Those are very fragile -- which is why we generally recommend that folks do NOT attempt repairs on their own laptops.



I am a volunteer and I do not work for, nor represent, HP
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