• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Hp Pavilliom g6
Microsoft Windows 8.1 (64-bit)

I physically cleaned the dust from my laptop fan.When i doing that i take out my keyboard.Then I ressemble everything and turn on my laptop everything works good but my keyboard not working only B and N buttons working.İ check device management and it says keyboard is working good.İ try to replace flex cable 2 times but nothing changes..  What should i do?

1 REPLY 1
HP Recommended

@Mete_7 

You will have to see if there is anyplace nearby that can do laptop repairs -- and is open for business.

 

It's possible that the ribbon cable got fractured when you removed it or reattached it.  Those are very fragile -- which is why we generally recommend that folks do NOT attempt repairs on their own laptops.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.