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‎08-10-2021 05:12 PM - edited ‎08-10-2021 05:56 PM

HP Recommended
Product: HP Pavilion - 15-cs1002la
Operating System: Microsoft Windows 10 (64-bit)

Whenever i try to turn on my laptop's buit-in camera, it fails in one way or another
In Discord and Zoom Meetings it crashes the app entirely, Microsoft Teams doesn't recognize the camera, and the camera app it's just black and it doesn't show anything
I already tried unistalling, upgrading, downgrading the drivers, but nothing manage to make any diference
The camera hasn't suffered any damage, and it just stopped working from one day to another without me noticing, probably in an update
Any help will be greatly appreciated!

Update: i got it to work and i seriously don't know how

Category:
1 REPLY 1

‎08-13-2021 09:21 AM

HP Recommended

@Luher

Thank you for posting on HP Support Community.

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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