cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Yurith94
New member
1 0 0 0
Message 1 of 2
2,134
Flag Post

My computer keeps going on a Fixing (C) Stage 1 and then Stage 2 for hours

HP Recommended
W2K45UA#ABA

My computer keeps going on a Fixing (C) Stage 1 and then Stage 2 for hours when it seems like it’s almost done it restarts the whole process again to Stage 1, I’ve tried shutting it down and restarting it but once I do it gives me a black screen and can’t access anything but the cursor. Not sure what to do! 

Tags (1)
1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,961 2,157
Message 2 of 2
Flag Post
HP Recommended

@Yurith94

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation