My computer keeps saying that a camera can not be detected however I have a camera on my device

[Kerri1226]

My computer keeps saying that a camera can not be detected however I have a camera on my device

[VikramTheGreat]

Hi @Kerri1226,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP laptop says “Camera not detected” even though it has a built-in camera, it usually means the system can’t find the camera driver or the camera is disabled. Here’s how to fix it:

1. Check the Camera in Device Manager

• Press Windows + X → Device Manager.
• Expand Cameras or Imaging Devices.
• If you see your camera: 
  • Right-click → Enable device (if disabled).
  • If there’s a yellow warning icon, choose Update driver.
• If you don’t see the camera, go to step 3.

2. Check Privacy Settings

• Go to Settings → Privacy & Security → Camera.
• Make sure Camera access and Let apps access your camera are ON.

3. Scan for Hardware Changes

• In Device Manager → Click Action → Scan for hardware changes.
• If still missing, the driver may be corrupted.

4. Reinstall Camera Driver

• Go to Official HP® Support.
• Enter your laptop model (HP Envy x360 15-fh0000).
• Download and install the HP Webcam Driver or Realtek/Intel Imaging Driver.
• Restart your laptop.

5. BIOS Check

• Restart and press Esc → F10 to enter BIOS.
• Under Advanced, ensure Integrated Camera is enabled.

6. HP Hardware Diagnostics

• Press Esc → F2 at startup.
• Run Component Test → Webcam.
• If the test fails, it’s likely a hardware issue.

🔗 Official HP Guide: HP PCs - Troubleshoot the webcam (Windows 11 and Windows 10) | HP® Support

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat