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- My framerate being capped at 60

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03-02-2018 12:07 PM
Hello,
The problem is that in every game I play my fps (frames per second) is capped at 60. Though when I play it feels like it's around 30 and it drops to 30 every now and then as well. This problem occured when I did the latest firmware update on february the 16th.
I have already tried to undo the update and go back to the version I had before. Though that didn't help and the problem stayed.
In some games it helps when I play it on windowed in stead of full screen, but that is not the case for every game this problem happens in.
My internet connection is LAN. I don't know if that infomation helps but it says here that I should add it.
What can I do to fix this issue?
03-03-2018 01:46 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand, you're experiencing FPS drop while playing games.
I appreciate that you've attempted the steps mentioned and I'll be more than glad to help you out:
Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.
To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.
By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.
If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.
For more assistance, please check a similar HP Forums post (Resolved): Click here
(Though the header is different the steps will help get you a fix).
Keep me posted,
Have a great day 🙂