• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-13-2021 10:24 AM

HP Recommended
Product: Hp G60
Operating System: Microsoft Windows 10 (64-bit)

My hp G60 laptop is running very slow. I even decided to install Windows 10 64bit on but the problem is still the same. I'm not even able to watch a 10 second video on the laptop since it usually says 'not responding'. I checked my hard drive and its working fine so I'm not sure where the problem is from. Please help me its really frustrating.

1 REPLY 1

‎03-13-2021 01:15 PM - edited ‎03-13-2021 01:15 PM

HP Recommended

@Draecy 

Is the video a local file or are you streaming it from the Internet?

 

Also, HOW did you check the drive -- please provide the details of what you did.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.