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Message 1 of 4
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My laptop HP 15-bs145TU is not getting charge even it is not displaying light of charging

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HP 15-bs145TU
Microsoft Windows 10 (64-bit)

Charger socket is not getting connected. It is for 2nd time . 1st time I had reinstalled driver of battery . But now it is not even displaying anything. Tried out ever recommended solutions. According to me there is an software issue because it do response for a second of light .And after that it gets again same as it is . It is not displaying any charging light and also not even charging. 

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Level 3
27 25 1 10
Message 2 of 4
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Do you use your laptop while sitting down in a chair or in a bed with the power connected to the charging port?

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Message 3 of 4
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Yaa I used to work on bed by sitting down .

But uses while charging very less times.

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27 25 1 10
Message 4 of 4
Flag Post
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I worked in Phone Tech Support for another company and when we got calls that a laptop would not charge we were instructed to ask this question. Using a laptop on your lap or on the bed with the cord plugged in can put a strain on the internal power adapter. There are only 3 and in some cases 4 tiny metal legs holding the charging port inside to the motherboard. As the charging port encounters ANY amount of stress it can loosen one of the legs, if that happens the connection is intermittent or not at all, preventing the unit from charging. 

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