My laptop display turns off when i have my charger plugged in

[mcinnet1]

Hi All,

When my battry level goes below 9% and if i plugin my charger, laptop display goes off but still laptop is running and even audio is playing. how to fix this problem ?

model is Envy dv6 and win8 os.

[visruth]

hi


You need to adjust the power option & actions on low/critical battery.

First, follow this route,
Control Panel\Systems & security \Power Options

OR

You can open power options by clicking battery icon in your system tray bar (near clock) also

In Power Options Menu,click "Change Plan Settings".
Then, click "Change Advanced Power Settings"
There, first you have to first choose your active power option (High Performance,HP Recommended or Power Saver)

below that tab, find and expand the group "Battery" and you should choose what you wish to do when the battery reaches low/critical level and how you want to define the low and critical levels.
For example,if you don't like shutting down when the battery is low, you can choose either sleeping or hibernating and you can define your own limit of low and critical battery levels.

You can change the display setting too to off/sleep. Just look, expand display group -- it'll be there in that list.

Hope this helps, post back if it's not resolved..

thanks,

[lucia1]

how can i stop the screen of my hp laptop from going off everytime i plug in the charger?

[xitoboy9]

Thank you so much!

My dad had a big problem because of this, he couldn't charge and work anymore, and he needs to work a lot for work.

[Tahsin16]

answer of this Q required

[mjhportugal]

if your power plan is set to high performance the screen will stay black until the battery has enough charge to support this mode,.

if you are low on power when you are plugging in the power cord then you need to change the power settings to recommended level until the battery holds enough to change the power setting to high power.

hope this helps someone.

[Msaldana806]

If you mess with the f4 and f3 buttons it adjusts your brightness and it will turn on without you having to mess with the setting. I have the same problem with mine and tried doing everything as far as messing with the settings. This is the only thing that worked for me so far. Hope this helps.