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HP Recommended
OMEN Laptop - 15-ek0013dx
Microsoft Windows 11

After getting a fresh new windows, my device stopped detecting its gpu and started using an integrated one. i went through every solution i found, i was contantly talking to gemini and chatgpt, but nothing helped me. i tried changing my bios settings, installing every possible hp driver, tried deleting my display adapters, updating them, but when i tried installing nvidia drivers and went through installation a message appeared saying "no nvidia gpu is detected on your system" i went as far as going from hybrid graphics to discrete graphics in the omen gaming hub, trying the laptop to use the gpu forcefully, but my device's screen went blank, i couldn't access my bios, i tried connecting the screen through an hdmi cable, but the screen on tv was blank too. i realized that the gpu was "dead" for the laptop, and it couldn't detect it at all, i could make the screen work back again only after doing a cmos reset. in the device manager, nothing except for the integrated graphics driver shows up. after i gave up on trying to install the nvidia drivers, i decided to reinstall windows again through hp cloud recovery tool, so the system would include all the essential drivers, i had trouble installing it on my usb drive. now im stuck on a system which doesnt recognise its gpu, which practically makes it useless for gaming.

3 REPLIES 3
HP Recommended

You already tried everything. Is it under warrenty? 

HP Recommended

I just checked it, it's not under warranty

HP Recommended

It can show wrong too. Check your invoice and purchase date then check if it's more than 1 year

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