My laptop freezes completely (sound, display, things etc.) while playing games

[Batuh_n]

It also happened before. I was playing a game for like 4 hours and it completely freezed. Display was freezed but little bit shaky, sound was freezed and you can't do something. I don't know why. It doesn't happen all time.

How can I fix this?

[ub6424]

Hello @Batuh_n 

Attention

If you do not change this condition, the notebook/mainboard/components will suffer partial or total damage.

Thermal paste dries out and loses its function if it is constantly overheated. Therefore it must be renewed !

In your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges should be renewed
- The function of the fan(s) must be checked
- General cleaning ...

You should have it serviced by a professional notebook (chip level) repair store.

or

DIY ( Do it yourself, not for beginners! )

Maintenance and Service Guide

Please report your results

best regards

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[ub6424]

Please report your results

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

[Batuh_n]

Yeah I noticed that it is because of the heat. 2 months ago I reapplied thermal paste and cleaned the dust but somehow it still overheats sometimes.