-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- My laptop heats up too easily and takes 270 seconds to start

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06-10-2024 06:30 AM
Hi @Under_score1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like you’re experiencing issues with your HP laptop after reinstalling Windows 11. To diagnose and fix the problem, here are some steps you can follow.
Update Windows and Drivers
Ensure that your Windows 11 and all drivers are up-to-date.
- Windows Update: Go to Settings > Windows Update and check for updates.
- Driver Update: Use Device Manager to update drivers manually or visit the HP website to download the latest drivers for your model.
Check for Corrupt Files
Run the System File Checker (SFC) and the Deployment Imaging Service and Management Tool (DISM).
- SFC: Open Command Prompt as an administrator and run sfc /scannow.
- DISM: Run the following commands one by one:
- DISM /Online /Cleanup-Image /CheckHealth
- DISM /Online /Cleanup-Image /ScanHealth
- DISM /Online /Cleanup-Image /RestoreHealth
BIOS Update
Sometimes, updating the BIOS can resolve compatibility issues.
- Visit the HP support website, download the latest BIOS update for your laptop model, and follow the instructions to update the BIOS.
Check for Hardware Issues
Run hardware diagnostics to ensure there are no hardware issues.
- Use the HP Hardware Diagnostics tool (usually accessible by pressing F2 during boot) to run a full system test.
Reinstall Windows Again
If the issue persists, consider performing a clean install of Windows 11 again.
- Backup your data.
- Create a bootable USB drive using the Windows Media Creation Tool.
- Boot from the USB drive and follow the prompts to reinstall Windows.
Check Event Viewer
Review the Event Viewer for any critical errors or warnings that can provide clues.
- Open Event Viewer (eventvwr.msc), go to Windows Logs > System and Application, and look for errors around the time the issues occur.
By following these steps, you should be able to identify and resolve the issue with your HP laptop running Windows 11.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator