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HP Recommended
HP Laptop PC 15s-fq2000 (2D118AV)
Microsoft Windows 11

Laptop are not working properly, if device are on than suddenly the screen was blue also the screen was black &white this problem having are very long time 

1 REPLY 1
HP Recommended

@Abhishek812 

 

Welcome to the HP support community.

 

I understand that you are getting notebook display issues, I am glad to assist you.

If you haven't, Please try an alternate monitor to understand if this is either a hardware or a software failure, 

if the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer, 

if the issue appears on the alternate monitor/TV as well, re-install the graphics card drivers & update.

Update the Bios, chipset, and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.