cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
noobiecpu
New member
1 0 0 0
Message 1 of 2
103
Flag Post

My laptop only charges when its off

‎12-29-2020 06:42 PM

HP Recommended
Product: hp laptop 15-da0014dx
Operating System: Microsoft Windows 10 (64-bit)

For some time now my battery only charges when my computer is shutdown or in sleep mode. Ive tried uninstalling and reinstalling microsoft compliant control battery method and checked for windows updates and autosearched for driver updates, everything is up to date. When I ran the battery and ac adapter component tests, the battery passed but the ac adapter came back with this code, 94PFK1-967ABC-XD7W3G-C1B203. 

 

Any help would be appreciated. 

1 REPLY 1
Needshelp13
New member
2 1 0 0
Message 2 of 2
Flag Post

‎12-29-2020 07:07 PM

HP Recommended

Well i cant relly help but this might help. The input of the wire might be lower then the overall consuption of the computer, This might not let it charge. Also chargeing a laptop while its off will help save the battery. So this could be a good thing, Or a start too something bad.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation