My laptop won’t turn on it shows an error message

ToniPearson · ‎03-05-2021

My laptop won’t turn up after an update and wont turn on I have followed your direction but it won’t start and I am a uni student with deadline in the next week

WAWood · ‎03-07-2021

@ToniPearson

We're not mind readers here -- if you want help, then at least tell us the error message it shows -- and give us the exact wording, not some summary. Without that, we have no way of even guessing the issue.

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praveenbv · ‎03-09-2021

Hi@ToniPearson, Welcome to the HP Support Community!

May I know the Operating system using?

May I know the model number of the notebook?

Please share the info I can share the troubleshooting step to resolve the issue And also helpful is elaborate on the issue,

Keep me posted. Happy to help!

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