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My laptop won’t turn on it shows an error message

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Microsoft Windows 10 (32-bit)

My laptop won’t turn up after an update and wont turn on I have followed your direction but it won’t start and I am a uni student with deadline in the next week 

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We're not mind readers here -- if you want help, then at least tell us the error message it shows -- and give us the exact wording, not some summary.  Without that, we have no way of even guessing the issue.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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HP Support Agent
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Hi@ToniPearson, Welcome to the HP Support Community!


May I know the Operating system using?


May I know the model number of the notebook?


Please share the info I can share the troubleshooting step to resolve the issue And also helpful is  elaborate on the issue,



Keep me posted. Happy to help!


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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