• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Envy
Microsoft Windows 10 (32-bit)

Hi, I'm trying to use Zoom and other online conferencing products, but I have to keep my microphone on mute because of complaints of static from my microphone.  I have a bang & Olufsen sound system and I've uninstalled and reinstalled the Realtek(R) Audio, but it still has static.  I'm not sure what to try next? 

2 REPLIES 2
HP Recommended

I'm dealing with the same exact issue. It's pretty embarrassing  when I'm trying to communicate with my colleagues. I know it's the computer because it doesn't with others. 

HP Recommended

@Deanab1 & @Chris1906 Welcome to HP Community!

 

I understand that you are getting static noise while using the microphone.

 

Do not worry. Let's work together and get this issue addressed.

 

Has there been any recent changes to your system such as an update or added hardware?

 

Here is a link to HP PCs - Resolving microphone problems (Windows 10, That should help.

 

If the issue remains you could try doing a restore back to before this occurred. 

 

HP PCs - Using Microsoft System Restore (Windows 10, 

 

Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->