My new HP Pavilion will not detect my monitors, how do I fix this?

[Gina48]

My new HP Pavilion will not detect my monitors, how do I fix this?

[Dilip_18]

Hi@Gina48,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP Pavilion Laptop PC will not detect monitors.

I have a few recommendations 

• Update your Notebook computer to the latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 
• Try with alternate cables and different ports.
• Try doing Reset PC Keep my files from windows and check if it works.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[Gina48]

I tried all of those things.  After 8 hours of troubleshooting, I found that the HP docking station I have is not compatible with the new laptop.  HP was not able to direct me to a compatible docking station and had to research and find one on my own.

[Dilip_18]

Hi@Gina48,

Thank you for responding, I appreciate your time and effort.

You can look for the compatible docking station for this model from HP Store online.

Please feel free to contact us here anytime you need any further assistance.

Have a great day!