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MostafaShahin24
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Message 1 of 2
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My notebook is too slow when opening it take more than 10 minutes

HP Recommended
Pavilion 15-cc102nx
Microsoft Windows 10 (64-bit)

Notebook pavilion core i5 model 15-cc102nx 

too much slow when i open take more than 10 minutes and on using program like fire fox or any other program runing slowly and hanging 

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KrazyToad
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Message 2 of 2
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HP Recommended

@MostafaShahin24

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you run a System Test to confirm the Hardware Functionality

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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