My laptop mouse is missing all of sudden. I am having to use USB supported mouse. How do I recover the one that I actually use on the Laptop?
Thank you for posting on the HP Support Community.
What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
While you respond to that, let's try this workaround:
Firstly, let's perform Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.
Next step, BIOS default:
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
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