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HP Recommended
Microsoft Windows 10 (64-bit)

Error message says print spooler does not automatically launch. How do i fix this. It is happening more frequently and what is a print spooler?

1 REPLY 1
HP Recommended

@disgruntled12 

 

Welcome to the HP Community --

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Windows - Print Queue / Print Service Reset

 

After a print job has been accepted, it is turned over the Windows Print Services for completion.

 

When a job is "stuck in the queue", it is sometimes due to Print Services being stuck or otherwise “broken”.

 

 

Start Here:  Print job stuck in Queue

Watch Video

 

AND / OR

 

HP Printers - Print jobs stuck in print queue

 

AND / OR

 

First, check that Windows Update does not need to install updates (or Restart)

Settings > Update and Security > Check for Updates

NOTE: If an update is already pending, install that update > Restart the computer and log in

 

Next

If the current print job will not cancel or if a previous print job is stuck in the queue,

and

If the issue is due to Print Services being stuck / hung / corrupted,

  • Stop Print Services
  • Remove any files in the print queue folder(s)
  • Restart the Print Service

 

------------------------------------------

Details > Manual Queue Reset

 

> > > Windows 10 / Windows 11 < < <

Windows Start > Search for “Services

Optional > Right-Click and Pin to Start / Taskbar > Open Services App

 

> > > Windows 10 < < <

Control Panel > icon view > Administrative Tools > Services

 

Next,

Scroll down, find, Right-Click, and Stop Print Spooler Service

 

Open File Explorer (formally Windows Explorer)

 

Navigate to the PRNTERS folder

NOTE: Folder might be hidden.

 

C:\Windows\System32\spool\PRINTERS

OR

C:\Windows\System\spool\PRINTERS

 

Delete any files found in folder 

Start Print Spooler Service

 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

Jobs in Print Queue Disappear

Temp Folder Permissions

 

If the print job is making its way to the print queue and then disappearing,

Check / Correct the folder permission(s)

 

Temp folder requires full permissions, including Read / Write, for current user

Check / add / edit permissions for user (current login) on Temp folders

 

C:\Windows\Temp

C:\Users\AccountName\AppData\Local\Temp

 

Example - Windows - Print Services / Temp Folder permissions

Print_Services_Print_Spooler_Temp_Folder_Permissions_3Print_Services_Print_Spooler_Temp_Folder_Permissions_3

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

 Printer Product Home

 Enter the device type and model name of your HP product

 

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Dragon-Fur

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