My printer will not allow me to print a 4x6 picture on 8x10 paper

[Tibs6653]

My printer won’t allow me to print a 4x6 picture on 8x10 paper. It keeps telling me to put 4x6 paper in the printer. Anyone else have this issue.

[Dragon-Fur]

@Tibs6653 

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@Tibs6653 wrote:

My printer won’t allow me to print a 4x6 picture on 8x10 paper. It keeps telling me to put 4x6 paper in the printer. Anyone else have this issue.

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I would almost guarantee that if you see something, someone else has seen the same issue.

I cannot duplicate the problem - possibly because my tools are different, my printer is different, my version of HP Smart is different (have recently updated to the latest 7.x version of HP Smart and running iOS 13.x - also latest version at this writing).

At least for the purposes of the examples provided below, the process works.

HP Smart Version 7.x - Setting the photo size in iOS Version 13.x

Setting an exact 6x4 inch (horizontal view) print is difficult and awkward.  At this writing, I have not figured out how to force the "exact" dimensions onto the proposed photo; one can "manually" set the size but it is done with guesswork - grab and squish / expand the size.  Arrgh.

Example - HP Smart Mobile Print Settings - Manual Size

HP_Smart_Mobile_Print_Settings_1

NOTES

What about the paper?

The paper you select for your print must be supported and must be able to be selected.

After you change paper in the printer, tell the printer about the paper in the Tray

Check / Adjust / Retain the Paper at the Printer Panel

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

On the printer control panel, Click Modify (wording varies), set the paper size and type, Click OK

NOTE:  If the size of the Paper Size is not in the Drop-down list, Select Custom

Check / Adjust Paper in HP Smart

Open HP Smart app

Settings > Add / Set Up a Printer  > Tray and Paper 

and

Settings > Add / Set Up a Printer > Tray and Paper > Advanced

HP Smart - Manual Size Print (continued)

HP_Smart_Mobile_Print_Settings_1A

HP_Smart_Mobile_Print_Settings_1B

HP_Smart_Mobile_Print_Settings_1C

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

What if the photo size must be exact?

What if you want more than one photo on the paper?

What if you do not have access to HP Smart for Windows 10?  (Which supports all these features)...

As far as I can discern, the newer HP Smart for iOS version still does not support resizing a photo to exact dimensions nor does it seem to support multiple photos on one sheet.

Just tested something that does work, though the initial setup is painful.

The method depends on (free) Pages App

NOTE:  iOS is not my specialty - there may be obvious "other ways" to accomplish this.  ?

Open a new blank document in Pages

Open the menu (circle enclosing three horizontal dots - upper right corner of page)

Select Document Setup (likely the last entry in the list)

Slide the side margins to .5 inches (most printers tolerate a .5 inch side margin)

Slide the top / bottom margins up / down against the header / footer section

Click Done

Click the + (in the upper right corner of the page)

Select Image Gallery

Grab the upper right corner of the gallery box

Extend box size to the dimensions wanted, in this case 6 inches wide by 4 inches high

Tap the plus-in-circle inside the gallery box, browse and add your first photo

If desired, double tap under the newly inserted photo to add a description of the photo

Repeat the operation: add the Image Gallery and then adding a second photo and description

This supports two photos, sized as needed, 

Save / Rename / manage the document as desired.

NOTE:  I have not tested it - it does appear one can easily set up a template in Pages, perhaps with the "pre-sized" gallery boxes for photos to be added later.   This would at least offer a way to reduce total number of steps...

Continuing...

Click the "Circle enclosing horizontal dots" menu option (Settings?)

Select Export > PDF > Save to Files > HP Smart

Save (upper right corner of menu)

Close the Pages application

Open HP Smart App

Find document in Files or Recents

Finally

Print the file

References

HP Smart - Download, How-to and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

HP Mobile Printing – “Show and Tell” – Step by Step How-to

Learn how to connect and use your printer with your device

HP Mobile Printing - Print from Smart phone or Tablet

HP Smart - Help for Windows (includes a link to the store and an FAQ section)

Learn how to use HP Smart on your Windows 10 computer

 HP Printers - Using the HP Smart App (Windows 10)

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

Open Support Home

Enter the name of your device

When the website support page opens, Select (as available) a Category > Topic > Subtopic

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