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Alexpalix1234
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Message 1 of 2
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My product number is illegible and my PC wont turn on I would like to access support

HP Recommended
Spectre 360

How do I get support without these details?

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WAWood
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Message 2 of 2
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HP Recommended

@Alexpalix1234 

I think the Virtual Assistant demands either a product number or serial number, or both.

 

All I can suggest is to see if you can use the Phone support to get to HP.

 

HP Phone Support: https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

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***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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