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- My screen is minimized when I turn it on.

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05-28-2021 04:49 PM
My computer has been rebooted and ready for the next user to enter their information. But when I turn it on during setup, the entire screen is minimized and I can’t figure out how to make it full screen in order to complete the setup (screen name, location, passcode, passcode question, etc.) Please help
05-31-2021 10:15 AM
Hi@123tasheba, Welcome to the HP Support Community!
A really great platform for posting all your questions and finding solutions.
I understand that the minimized Tab is not opening when you move the cursor to the small box
I could help.
Are you experiencing this issue with all the minimized App / Windows or only a particular minimized window?
Also, may I know when are you facing this issue?
Meantime please try a System Restore to an earlier time before the issue started
- Shut down the computer completely.
- Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen.
- If a language selection screen opens, select the language you want to use to continue.
- On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type.
- On the Choose an option screen, click Troubleshoot.
- On the Troubleshoot screen, click Advanced Options.
- On the Advanced options screen, click System Restore.
- Click Windows 10 as the target operating system.
- The System Restore window opens. Click Next.
- Click the restore point that you want to use, and then click Next.
- The Confirm Restore Point window opens.
-Click Finish to restore your computer to a previous point.
- Do not interrupt System Restore when it starts. Doing so can corrupt your hard drive and create more problems. Click Yes in the warning that appears.
- System Restore returns the computer configuration to a previous point in time and restarts.
Hope this helps! Keep me posted.
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