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123tasheba
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Message 1 of 2
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Flag Post

My screen is minimized when I turn it on.

HP Recommended
HP Labtop Model 15-db0016ds
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My computer has been rebooted and ready for the next user to enter their information. But when I turn it on during setup, the entire screen is minimized and I can’t figure out how to make it full screen in order to complete the setup (screen name, location, passcode, passcode question, etc.) Please help

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi@123tasheba, Welcome to the HP Support Community!

 

A really great platform for posting all your questions and finding solutions.

 

I understand that the minimized Tab is not opening when you move the cursor to the small box

 

I could help.

 

Are you experiencing this issue with all the minimized App / Windows or only a particular minimized window?

 

Also, may I know when are you facing this issue?

 

Meantime please try a System Restore to an earlier time before the issue started 

 

- Shut down the computer completely.
- Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen.
- If a language selection screen opens, select the language you want to use to continue.
- On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type.
- On the Choose an option screen, click Troubleshoot.
- On the Troubleshoot screen, click Advanced Options.
- On the Advanced options screen, click System Restore.
- Click Windows 10 as the target operating system.
- The System Restore window opens. Click Next.
- Click the restore point that you want to use, and then click Next.
- The Confirm Restore Point window opens.
-Click Finish to restore your computer to a previous point.
- Do not interrupt System Restore when it starts. Doing so can corrupt your hard drive and create more problems. Click Yes in the warning that appears.
- System Restore returns the computer configuration to a previous point in time and restarts.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day

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