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‎09-04-2022 08:42 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9Y0AV)
Operating System: Microsoft Windows 11

I purchased my laptop from online store (Amazon) on the 31-08-2022. But when I checked the warranty of my laptop it is showing its warranty activated on 15-04-2022.

Remaining 8 months of warranty. Please tell me what to do?

1 REPLY 1

‎09-04-2022 09:55 AM

HP Recommended

Hi:

 

HP starts the warranty clock ticking the minute the PC leaves the assembly plant.

 

So, the longer the PC remains unsold, the less time remains on the warranty.

 

You can have the warranty start and end dates adjusted by one of two methods:

 

1. Submit an online warranty dispute form.

 

HP PCs, Printers - How to Submit a Dispute to Validate Your Warranty | HP® Customer Support

 

2. Contact HP customer support and work with a customer services rep to get the warranty start and end dates adjusted.

 

Contact HP | HP® India

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